SAT - Scenic
How to make video conferencing more human and more real? Whether for digital artists working remotely or professionals organizing an international conference, simplifying the use of the SCENIC software represents a significant innovation challenge.
Date of conceptualization
2022
Client
The Scenic Lite software
The Société des Arts Technologiques (SAT) and its METALAB team have commissioned P2CO to rethink their telepresence software to simplify it and make it usable by the greatest number of people. This transdisciplinary center, which combines research, creation, production, and dissemination, greatly contributes to the development and preservation of digital culture in Quebec. With its internationally renowned R&D lab, SAT's projects are known for their experimental DNA and avant-garde systems. To this end, the SCENIC software is currently being optimized by P2CO. This tool is full of possibilities and will soon be accessible to everyone!
Mission
"I find SCENIC to be very revolutionary, especially in relation to the COVID period we have experienced. With this solution, no doubt the cultural scene would have suffered less."
Magalie, UX Designer
Imagining multiplex gatherings
SCENIC is a multichannel telepresence software. It allows for the interconnection of signals from local and remote audiovisual and computer equipment, ideal for creating and broadcasting by integrating telepresence. Currently used by the SAT technical team, the non-profit organization wishes to make it accessible in a lite version to concert halls, classrooms, or training or meeting rooms.
“The idea? For example, give training in 3 different locations, with the feeling of being in the same room.»
Magalie, designer UX
But how can you monitor the cameras, microphones, speakers and consoles of 2 or 3 rooms at the same time, while giving everyone the impression of being in the same physical space? And above all by avoiding technicians having to intervene.
Faire communiquer 2 espaces créatifs, réaliser des performances combinées
Composed of a connection box and digital software, the UX dimension of the project therefore also involves rethinking how to make the link between the in situ connection box and the connected software.
Following user tests, the client realized that displaying the different rooms in “map mode” is essential for the user to clearly visualize the physical space monitored by the tool.
A director who did not touch the interface but understood the overall system well also gave us feedback. As the tool improved, she saw the possibility of carrying out experiments without the help of the technician.
Simplify again and again
The tests also served to identify new areas for improvement. Entering the second phase of UX design, the P2CO team at this stage processes the recommendations from the first iteration and applies the prioritizations. Above all, it is a question of reworking what has been done to improve its accessibility again and again.
The project team
- Jean-François : Senior UX Lead and Mentor
- Gabrielle-Jade & Magalie : UX Designer
- Dimitri : DA
Domenico : Moderation of user tests - Myriam : Conductor
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